Many companies I work with consider transparency a virtue. But when I started to really dig in, it became very clear very quickly that “transparency” is one of those words Molly Graham would call a black hole word– (paraphrasing here) words that everyone uses freely but lack a concrete definition. And I find that transparency is… Continue reading Structural Transparency vs Content-Level Transparency The Kool-Aid Factory is a series of online zines about the ways organizations coordin...
