PDF format Santiago Castiello-GutiérrezSeton Hall University Jon McNaughtanTexas Tech University Sarah Maria SchiffeckerTexas Tech University Hugo A. GarcíaTexas Tech University Correspondence related to this article should be directed to Santiago Castiello-Gutiérrez, Seton Hall University, santiago.castiello@shu.edu Abstract The COVID-19 pandemic presented a unique shared challenge for all HEIs leaders around the world. Besides balancing institutional tasks […]