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From:
Genroe | Customer Experience | Net Promoter Score
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Don’t Waste Your Time On External Net Promoter Benchmarks
https://www.genroe.com/blog/dont-waste-your-time-on-external-net-promoter-benchmarks/8217
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NPS Bencmarks are very popular but can also be very misleading. This post helps assess & validate if the external data is valid for your situation.
