More and more Software-as-a-Service companies are selling their business model transparency as a feature: Unlike [competitors], the way we make money is straightforward. We give you X, and you give us Y dollars in return. No shady third parties, no advertisers. You aren’t the product, and we’ll keep to this promise indefinitely. This feels like a part of the tide of backlash against the tech giants that have built their wealth and markets precisely on obscuring exactly where value is bein...
