Step Forward is proud to announce the opening of its new HEAP Courtesy Center, a dedicated space to assist individuals and families seeking support through the Home Energy Assistance Program (HEAP) and the Percentage of Income Payment Plan (PIPP). Located at 4834 Richmond Rd, Warrensville Heights, OH 44128, this center represents our commitment to providing accessible and efficient services to those in need.The HEAP Courtesy Center’s primary purpose is to assist clients experiencing a loss ...