The other day, a concatenation of circumstances led me to thinking about the lousy state of sending formatted text to Slack. We have a bot called Synergy at work, and the bot posts lots of content. Mostly it’s plain text, but sometimes we have it send text with bold or links. This is for a couple reasons. Our bot supports channels other than Slack (like SMS and Discord and the console), so we can’t express everything in Slack-oriented terms. But even doing so would be hard, because of the...
