Top Overview Depending on what features you have with ServiceNow, Carbon Black offers two main Integration apps: ITSM App: When an alert occurs in Carbon Black Cloud, create a ticket in ServiceNow. The VMware Carbon Black Cloud integration with the ServiceNow IT service management (ITSM) module provides endpoint device context and metadata within tickets to streamline IT workflows and reduce manual data collection. SecOps App: When an alert occurs in Carbon Black Cloud, create an incident in ...
