Telehealth utilization is a whopping 38 times higher than it was before the pandemic. Even prior to the COVID-induced boom, virtual care visits increased by 261% between the years of 2015 to 2017, further solidifying telehealth’s permanent placement in the healthcare landscape. Now, as 78% of consumers want to continue virtual visits post-pandemic, practices must continue to assess their myriad of telemedicine options and understand key features. Key Telehealth Features