Dr. Caren Campbell of Bay Area-based Caren Campbell MD Dermatology had previously worked for practices that used a variety of electronic health records. THE PROBLEM However, none of these EHRs offered essential features like online scheduling or online check-in for patients prior to arrival. If they did, they were incredibly expensive. When Campbell was opening her new practice, she shopped around for an EMR that could help keep staffing to a minimum and the administrative burden low.