It’s a beautiful thing to have friends who aren’t afraid to compliment you through an insult. Over lunch one day, I was whining to my friend Wil Reynolds about how frustrated I was that a few members of my team weren’t seizing the opportunities to push the limits of work on the projects I had put them on. Wil asked me what kind of support I was giving them to get them to do that, and I replied that I was putting them in situations to succeed. Then Wil really laid into me. “You know wh...
