The short version: organizations often hesitate for many years before outsourcing tasks, particularly in the field of ICT (Information and Communication Technology). During those years, valuable ICT employees leave because constantly justifying their own existence is frustrating. In the long run, something will eventually go wrong, making the decision to outsource much easier: “We can’t and don’t want to do this ourselves anymore.” However, by hesitating for so long, you have created ...
