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The Ultimate Guide to Service Level Agreements (With Help Desk SLA Examples)
https://blog.hubspot.com/blog/tabid/6307/bid/34212/how-to-create-a-service-level-agreement-sla-for-better-sales-marketing-alignment.aspx
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Learn what a service-level agreement (SLA) is and how you can use one to align your sales and marketing teams around shared goals.
