Agathi Kanellou’s journey to becoming the Managing Director of Medical Claims International (MCI) began in an unexpected place: the bustling tourism industry. It was here that she first honed her skills in management and customer service. These early experiences laid a solid foundation for what would become a remarkable career in healthcare management. A decade ago, Agathi made a pivotal career shift by joining MCI as Operations Manager. Reflecting on this transition, she says, “I sought ...