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From:
Genroe | Customer Experience | Net Promoter Score
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[Case Study] How AccessPay Lifted NPS from 15 to 50 in 2 Years
https://www.genroe.com/blog/case-study-accesspay-nps/15243
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This case study outlines the 4 steps Financial Services player AccessPay used to increase their NPS from 15 to 50 in just two years.
