Many of us will have experienced bad hardware or software at work. Applications that freeze when you try and do something. A lag when typing. Some programmes ceasing to work before crashing completely. Maybe it’s another kind of performance that makes you want to throw your laptop out of the window: the battery dies after you’ve only been to a couple of meetings, or the text on the screen screen seems teeny tiny if you’re not plugged into a monitor. All of this is very annoying. But, wo...