I came across this submission to Not Always Right today, and it got me thinking about some of the attitudes towards technology I’ve seen over the years. There is a contingent of people in many workplaces who believe they can do a perfectly good job without investing the time in learning about the tech they use each day; after all, their work gets done, doesn’t it? We’ve all encountered this sort; the sort of person who’s so far removed from a basic understanding of the tools they use ...