Agile coaches often get caught up in the excitement of solving the next big problem or frustration when things don’t match their ideals. I’ve been there myself. Early in my career, I relied heavily on intuition, and was impulsive until I learned how to observe more deliberately through Esther Derby, Johanna Rothman, and Jerry Weinberg’s PSL-training. My coaching practice transformed further when I got my ICF-ACC and started using a coach log—a tool I now rely on to track my interventi...