When moving from an individual contributor role into management, the biggest challenge for me was to provide difficult feedback. This might have been bigger for me compared to others as within a very short period of time a number of my colleagues and peers suddenly started to report to me. Looking back at 2019 overcoming this has been my biggest personal achievement. What is ruinous empathy? Link to heading One of the books I read in 2019 is Radical Candor, a “new management philosophy”. ...