Photo by Florian Klauer on Unsplash After five years of working backwards, writing some and reading even more documents, I’ve gathered a few thoughts on why writing is hard and the mistakes I often see people making. On Working Backwards Link to heading “Working Backwards” is a concept developed at Amazon. It focuses on starting from the customer and working backward to ensure solutions are relevant. This is, of course, just a brief introduction. If you’re interested in the details, I...
