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From:
Genroe | Customer Experience | Net Promoter Score
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Net Promoter Score Research: the "for" and "against" list
https://www.genroe.com/blog/net-promoter-score-research-the-for-and-against-list/779
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Net Promoter Score research in one place. This list is targeted at primary research that adds to the body of knowledge of the efficacy of NPS
