When you create user stories for your platform, do they all start with “As a platform engineer …”? Switching up how you write stories can engage Product Thinking and give you much happier customers! The Traditional Approach Historically, systems people (including everyone from sysadmins through SREs, platform engineers, etc) have had a tough time with creating agile user stories. They frequently go through contortions to describe the work as internal (making our work feel user-oriented ...
