A recurring bug in many leaders’ operating systems—including mine—is overlooking just how much useful context a leader can have than folks on their team. A regular practice I’ve adopted is sending a brief, five-minute weekly video communication to my team. The weekly comms, in fact, has been a long tradition in my org predating me that I have continued. Having been on both the receiving and sending end of the regular weekly comms, I’ve come to believe that this is a critical leaders...
