“How on earth could he say those things so confidently when he doesn’t have a clue about what’s happening down here? It’s kind of like the American politicians who used to visit Vietnam, look around a bit, talk to the top brass in the military command, review some statistics, and then proclaim that the war was being won and they could see the light at the end of the tunnel. Right! … Being present allows you, as a leader, to connect personally with your people, and personal connectio...