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City Contractor ‘Failed’ Clients as Migrant Shelter Complaints Mounted, Staffers Say – South Side Weekly
https://southsideweekly.com/chicago-city-contractor-favorites-failed-as-migrant-shelter-complaints-mounted/
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Chicago is phasing out Favorite Healthcare Staffing after paying the agency $342 million to oversee its shelter system. Records show that Favorite had a poor track record of resolving complaints.
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