Downtime is a major challenge for small and medium businesses (SMBs) today. The IT systems of nearly a quarter of SMBs have gone offline in the past year, according to new research from Infrascale, a cloud-based data protection company providing industry-leading backup and disaster recovery solutions. SMBs said the downtime creates business disruption and decreases employee productivity. More than a third (37%) of SMBs in the survey group said they have lost customers and 17% have lost revenu...