“A chain is no stronger than its weakest link” Any improvement made anywhere besides the bottleneck is an illusion. Any improvement made after the bottleneck is useless because it will always remain starved waiting for work from the bottleneck. Any improvement made before the bottleneck merely results in more ‘work’ piling up at the bottleneck. Identify the system’s constraint(s) (that which prevents the organisation from obtaining more of the goal in a unit of time) Decide how to e...