Share A few years ago, I was invited to conduct an ITSM assessment for an organization. While the request itself wasn’t unusual, it was unusual in that I had conducted an ITSM assessment for that same organization a few years prior. The IT leadership of the organization had not changed over that time, apart from … Continue reading Nothing will change. Unless you change.→ The post Nothing will change. Unless you change. first appeared on Service Management Consulting and Training: Tedd...
