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Empathy and the Empathetic Apology: The New, Improved I'm Sorry.
https://blog.heartmanity.com/empathy-the-empathetic-apology-new-improved-i-am-sorry
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Often, 'I am sorry' is said out of duty insincerely. Learn to give an empathetic apology, restoring relationships with kindness, empathy, & healing power.
