Artificial intelligence (AI) and customer experience (CX) are becoming a great match, as CX industry success stories reveal. One of the latest trends in AI adoption by companies is the use of large language models like ChatGPT-4 in AI customer experience solutions. Chatbots powered by ChatGPT-4 are bringing a significant change to customer experience, enabling […] The post ChatGPT-4 Adoption and Use cases in Contact Centers appeared first on Servion Blog.
