While working with the same people in the same problem domain for a long time, it's extremely common for people to take shortcuts when describing usage of a technical system. "When the user submits the form, it fails" "When the process runs out of memory and dies, it will automatically restart" "Oh yeah the app is slow right now" "This API is harder for a user to use correctly" There's a general idea of what these statements mean, and they communicate the right idea most of the time (otherwis...
