The Culture Map: Breaking Through the Invisible Boundaries of Global Business is a book on cultural differences in communication by Erin Meyer. Last year, I spent three months in NYC. Whenever I entered food outlet or made an eye contact, all the conversation started with “How are you doing?”. I replied, “I’m good and how are you doing?”. Most of the times, I didn’t receive a response. It was a sign. Pedestrians smile at you if you make an eye contact in the US. This doesn’t hap...
