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Haslam College of Business
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UT Haslam Researcher Finds Retailers Must Explain Restricting Purchase Returns or Face Customer Wrath | Haslam College of Business
https://haslam.utk.edu/news/ut-haslam-researcher-finds-retailers-must-explain-restricting-purchase-returns-or-face-customer-wrath/
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supply chain management
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When retailers keep mum about return restrictions, they allow other parties to fill the void — possibly with ill-intent.
