Roast topics
Find topics
Roast it!
Roast topics
Find topics
Find it!
Login
From:
SQM Group
(Uncensored)
subscribe
Call Center Voice of the Customer (VoC)
https://www.sqmgroup.com/resources/library/blog/call-center-voice-customer-voc
links
backlinks
VoC programs provide call centers with insights to understand what is important to customers and how effective they were in delivering their service.
