Reading Time: 11minutesIs your product surface area sustainable? Lately, I've been reflecting on how software product teams operate and what they are incentivized to focus on. It's not uncommon for many teams to face increasing friction when working on the software product they manage: - bugs surface in unexpected, seemingly untouched areas - new functionality design overlooks side effects in other areas of the product - teams struggling to explain how a piece of existing functionality is sup...
