No matter how dissatisfied people are with the results they are getting, they rarely question their way of trying to get results. When what we are doing is not working, we do not try doing something totally different. Instead, we try harder by doing more of what seems self-evidently the right way to proceed. But when styles differ, more of the same is usually met with more of the same from the other party as well. As a result, far from solving the problem, our efforts only make things...
