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NRF | NRF and Appriss Retail Report: $743 Billion in Merchandise Returned in 2023
https://nrf.com/media-center/press-releases/nrf-and-appriss-retail-report-743-billion-merchandise-returned-2023
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"Retailers continue to test and implement new ways to minimize losses from returns, particularly those that are fraudulent, while at the same time optimizing the shopping experience for their customers."
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