The goal of the content design is to reduce confusion and improve clarity. Yet often it’s difficult to pin point a problem as user feedback tends to be not specific enough. But: we can use a few simple techniques to assess how users understand and perceive content. Let’s take a look. As designers, we need to address doubts and concerns before they even happen. Perhaps even without FAQ. Quick mock-up. Content testing is a simple way to test clarity and understanding of the content on a pag...
