Use of the term complacency in aviation safety is sometimes disputed. Definition A state of self-satisfaction with one's own performance coupled with an unawareness of danger, trouble, or controversy. Description Critics of the use of the term “complacency” often refer to the lack of its precise definition. It is a topic which has not yet been adequately conceptualized and any use of the term contributes to an illusion of understanding of what causes risks. The use and definition of compl...