Operational resilience is a concept that has gained even further traction. It first came to prominence from financial regulators, in particular the Bank of England and then others. “Operational Resilience is the ability of firms and the financial system as a whole to absorb and adapt to shocks, rather than contribute to them”. This concept, very much applicable to all sectors, met with some eye-rolling with some people saying: “we already do this – it’s called business continuity...
