SAN FRANCISCO, Calif. – 10 January 2025 The debate between on-premise and private cloud contact centers focuses around control versus flexibility. On-premise solutions offer greater control and customization, attracting businesses with stringent regulatory or operational needs. Cloud solutions, conversely, provide scalability, flexibility, and cost-effectiveness, aligning with modern business demands. The ideal solution depends on individual […] The post On-Premises vs. Private Cloud: Key...
