There’s no escaping the new age of AI. With the huge shift towards the use of GPT models and LLMs, we’re used to having the answers to our questions instantly, so it’s only natural that we expect the same from businesses and their customer support. Customers’ expectations are growing, and businesses must keep up. With Agentforce, Salesforce teams can help their users keep up with growing demand. The groundbreaking new platform helps teams build and maintain a whole suite of out-of-the...
