So, after my last post, a few people asked, “Okay, but how do you figure out what sucks?” Well, some of it’s really obvious. You press a button and the program takes 10 minutes to respond. That sucks pretty bad. You get 100 complaints a week about the UI of a particular page–okay, so that sucks. Usually there are one or two HUGE things that really suck, and they’re really obvious–those are the things to focus on first, even if they require a tremendous amount of work. For example,...
