In the world of software, it is the job of software developers to solve the problems of users. Users present a problem, and the developers solve it. Whenever these roles are reversed, trouble ensues. If you ever want to see a bloated, useless, complex piece of software, find one where the developers implemented every solution that any user ever suggested. It’s true that the users are the people who know what the problem is, and that sometimes, they have novel ideals for solutions. But the p...
