Effectively Handle Sales-to-CS Transitions As a Customer Success or Account Management professional, you’ve experienced the frustration of a messy sales-to-CS handoff. Disjointed information, unclear customer goals, and outdated static documents create unnecessary friction, making it harder to drive adoption and expansion. If you’re customer success planning still relies on PowerPoint templates or spreadsheets, you’re not... The post Customer Success & Account Planning In 2025 appeared ...
