User journey maps are a remarkably effective way to visualize user’s experience for the entire team. Instead of pointing to documents scattered across remote fringes of Sharepoint, we bring key insights together — in one single place. Let’s explore a couple of helpful customer journey templates to get started, and how companies use it in practice. AirBnB Customer Journey Blueprint # AirBnB Customer Journey Blueprint (also check Google Drive example) is a wonderful practical example of h...
