I was texting with my best friend. Her mum has cancer, and my friend is going through the brutality of watching it take her piece by piece, just as I did with my own mum 13 years ago. I was thinking about how to respond to the latest message, too personal to relay here, when a suggested reply, animated in glowing colours to let me know it was "intelligent" popped up: Hang in there! My thought process was immediately broken as I contemplated what an absolutely obscene thing it would be to send...