cross-posted and adapted from a post on our internal staff blog In our work on the Penn State Libraries’ Bento search project, part of our larger-scale work to improve discovery, one of the challenges we encounter is that we really do control what goes into the system. Not that we control what’s indexed in the Cat or Summon, or how databases or archival materials are described (kind of), but in how we choose to search against these things and what we do when we don’t get any results bac...
