In June 2024, I had the privilege of travelling from Auckland, New Zealand, to speak at StaffPlus London - an unforgettable experience. Speaking at such a high-profile event, surrounded by so many talented Staff+ Engineers, was truly special. What made this event particularly memorable wasn’t just the prominence of the event but the opportunity to share something that has become deeply important to me: how the timeless teachings of W. Edwards Deming remain as relevant today as ever in the c...
