At a recent UNDP event on increasing government efficiency and digitalization, I spoke to representatives across a country’s government about how public institutions can — and should — navigate an increasingly uncertain world. tl;dr: We should not be trying to build hyper-efficient public sector organisations that spend their time making rigid, non-adaptable, long-term plans. What the public sector needs is efficacy (not just efficiency) and non-wasteful slack that can adapt and be rede...
