In How should Stripe deprecate APIs?, the diagnosis depends on the claim that deprecating APIs is a significant cause of customer churn. While there is internal data that can be used to correlate deprecation with churn, it’s also valuable to build a model to help us decide if we believe that correlation and causation are aligned in this case. In this chapter, we’ll cover: What we learn from modeling API deprecation’s impact on user retention Developing a system model using the lethain/s...
